Terms and Conditions
Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions. These terms govern your relationship with us and outline the rules that apply to your use of the site.
Eligibility Requirements
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account or use our platform. You must also agree to provide accurate information about yourself during registration, including your name, email address, and date of birth.
Geographic Restrictions
Our site is available for access from certain countries only. Please note that we do not accept players from the following jurisdictions. We reserve the right to restrict or prohibit access to our platform at any time in accordance with applicable laws and regulations.
Account Registration Rules
To create an account, you must provide a valid email address and agree to our Terms and Conditions. You are responsible for maintaining the confidentiality of your login credentials (username and password) and ensuring that they do not become available to unauthorized parties.
One-Account-Per-User Policies
Each user is only allowed one active account on our platform at any given time. We reserve the right to suspend or close accounts found in breach of this policy.
Identity Verification and KYC
We may request documentation from you to verify your identity, address, and age during registration or at a later stage. This information will be used for anti-money laundering purposes and to comply with applicable laws and regulations.
Account Accuracy Obligations
You are responsible for ensuring that the information provided during account creation is accurate and up-to-date. We may request corrections or updates if we become aware of any discrepancies.
Account Security Responsibilities
It's your responsibility to maintain the security of your login credentials (username and password) and prevent unauthorized access to your account. You must also report any suspected breaches to us immediately.
Login Credentials and Password Protection
You agree not to share your login credentials with anyone else, nor use them in a way that could compromise their integrity or confidentiality. We reserve the right to reset passwords and require you to create new ones if necessary.
Restricted Behaviour and Prohibited Activities
You must adhere to our community standards of fair play and respect towards other users. Certain behaviors are considered prohibited under these terms, including but not limited to:
Bonus and Promotion Rules
Bonuses and promotions may be subject to specific rules and requirements. We reserve the right to change, modify, withdraw or restrict bonus offers at any time.
Wagering and Gameplay Conditions
You must comply with all wagering requirements associated with bonuses or promotions. Our platform uses certified random number generators (RNGs) to ensure fair gameplay.
Bonus Abuse Prevention
We may take action against your account if we detect suspicious behavior related to bonuses, including but not limited to:
Deposits and Withdrawals (Supported by Source Material)
We reserve the right to request documentation from you before processing withdrawal requests.
Verification Before Withdrawals
We may require verification of your identity, address, or age at a later stage. This information will be used for anti-money laundering purposes and to comply with applicable laws and regulations.
Processing and Review Procedures
All transactions are subject to review by our team. We reserve the right to void winnings or withhold payment if we detect any suspicious activity.
Responsible Gambling Expectations
We encourage you to gamble responsibly and within your means. If you feel that you're developing a problem, please contact our support team for assistance in self-excluding yourself from our platform.
Self-Exclusion and Account Restrictions
You can request account restrictions or self-exclusion at any time by contacting us through the Help Centre. We may restrict access to certain features or temporarily suspend your account while you take a break.
Game Fairness and RNG Systems
Our games use certified random number generators (RNGs) to ensure fair gameplay. Our T&Cs also cover game fairness expectations:
Technical Interruptions or Voided Gameplay
We reserve the right to cancel, suspend, or modify any games, bonuses, promotions, or events if necessary due to unforeseen circumstances.
Suspension or Closure of Accounts
Your account may be suspended or closed at our discretion for various reasons, including but not limited to:
Intellectual Property and Platform Ownership
Our platform is owned by Raptor Wins Casino. All intellectual property rights (including copyrights) in our software, content, games, technology, and associated materials are vested in us.
Limitation of Liability
In no event will we be liable for any indirect, special, incidental, or consequential damages arising out of these Terms and Conditions.
Modification of terms
We may modify these Terms and Conditions at our sole discretion, provided that such changes are published here before they come into effect.
Contact or Support Guidance
For any questions or concerns regarding these Terms and Conditions, please contact us through the Help Centre. We strive to provide friendly and effective support services.
By continuing to use our platform after modifications have been made, you agree to be bound by the updated version of these Terms and Conditions.
